How to Easily Record Instant Messages for Future Reference
A comprehensive record of all your company’s messages is essential to ensuring data privacy and regulatory compliance. However, the act of collecting conversations – especially when there are large quantities exchanged daily – can be tedious.
Instant messaging recording does not have to be complicated. Instead of taking multiple screenshots or copying and pasting per chat, follow these quick and easy steps instead:
Built-In Phone Features
Some might suggest taking screenshots of messages as instant messaging solutions. While screenshots are quick, the hassle of organizing them consumes too much time and effort. Not to mention, your employees might forget to take screenshots of the message.
Rather than spend extra time taking screenshots of every single message, consider utilizing the phone’s built-in features. Every device is different, depending on whether it is an Android or iPhone.
Android devices can use the SMS Backup feature to save all messages quickly and retrieve them when needed. Meanwhile, iPhone users can save all of their messages on the cloud and then look for them using the Finder tool.
Print the Messages
If you are keen on saving physical copies of conversations, you can try printing all messages using a third-party application. Follow the appropriate steps based on whether your company is primarily Android or iPhone:
Printing Android Messages
You will need another app to print Android messages. We recommend using Droid Transfer.
- Install Droid Transfer on your PC and run the program.
- On the Android Phone, download the free Transfer Companion App.
- Scan the Droid Transfer QR code using Transfer Companion.
- Once linked, click on messages in Droid Transfer, select a conversation, and print.
Printing iPhone Messages
- Download TouchCopy on your PC, run it, and then connect the iPhone.
- Click on Messages and choose the conversion to print.
- Click on print.
Archiving Messages
Of all the methods of saving business messages, using an archiving solution is the most effective. Message archiving software automatically captures and stores all conversations sent to and from the company with ease, giving you an organized, tamperproof database full of complete records.
Besides the ease and efficiency, archives also protect your business from legal consequences by providing regulatory compliance. Having an archive proves that your company is dedicated to responsible and safe information management.
To learn more about the power of message archiving solutions and how to get one, don’t hesitate to reach out to LeapXpert.
