1) Customers are the Top Priority at Amazon
Having a happy customer is the key to success for any business. The same goes for the Amazon seller accounts as well. Every time your customer has a query, it needs to be answered on time. Usually, Amazon shares all the questions asked to you by your customers and expects your reply within 24 hours otherwise it affects your marketplace seller account merits.
You can link your seller central account to smartphones to stay on top of this and ensure a happy customer experience. If you are a marketplace seller make sure to deliver the items in the given estimated time.
Also, always enter the tracking information. In case of any delay, you lose your online store credit and you may lose your account.
2) high quality Product Images
Images are crucial for selling products on amazon. A description is incomplete without a good picture. Amazon has strict rules for images follow recommended specs.
Also, the main images should have a plain white background of the image. A genuine and large-size product image creates trust and helps target buyers to zoom in on the details efficiently.
Your product sales will happen only if its image matches the details mentioned in the information given in the product description. The image must elaborate on the product features and especially, the private label products.
3) Manage Inventory Proactively while selling on Amazon
Your inventory management is crucial for maintaining your sales rank. Amazon consigns sales ranks to all products based on the arrival and quantity of the sale. So, running out of stock is a big no if you want to be Amazon professional seller.
Make sure you manage your inventory level well in advance based on its sales history. All your stocks should be pre-order before it ends. Also, plan well to meet the demand and supply needs during the festive time when shipments become a little slow and sudden increase in monthly sales. You should maintain proper re-order levels. Losing your annual sales ranks can affect your business adversely and will take months to get it back on pace.
4) Use the Amazon Keyword tool
Keywords are those words that your customers use to search for the product they want to buy. These keywords can help your customer to directly take them to your product page without wasting any time. Therefore, you must use the right keywords for your product descriptions to get more and more customers to your product page. Google (Googles suggestions, also search for, keyword search tool in Google ads) is full of assistance to find relevant keywords.
5) Take efforts to remove the negative reviews
Selling on Amazon is one challenge for online businesses. A negative or neutral review can ruin your product sale and affect your business adversely. In many cases, your seller rating and the account get in danger of being suspended.
Therefore, always make sure to take the extra mile to get those reviews removed and ensure good customer service. Whenever you get any such feedback, try to communicate directly with the customer to apologize and explain the situation.
Sometimes making by for the inconvenience will help you get rid of those negative reviews.
The bottom line
Amazon is a lenient and transparent platform to use. It runs a prime motive of good customer service and legit sales. It hosts a fair market for any product category, online business, or seller. Having the right strategy can help you beat competition and earn profits. Use the above tips to become Amazon professional seller.
Hope you find the above article helpful for your business!